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# Project Manager (PM) - Job Description & Qualification Tasks
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**Primary Responsibility:** To lead, plan, execute, and finalize BAS/energy projects according to strict deadlines and within budget, ensuring that all contractual and performance specifications are met to achieve high client satisfaction.
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**Prerequisites:**
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- Bachelor's degree in Engineering, Construction Management, Business, or related field (or equivalent experience)
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- Strong organizational, communication, and leadership abilities
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- Technical aptitude and willingness to learn BAS systems
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- Experience in construction, engineering, or technical project management preferred
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**Career Path:** This is a standalone professional role with opportunities for advancement to Senior Project Manager, Program Manager, or Director of Operations based on company growth and individual performance.
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---
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## Assessment Methods
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- Project performance metrics: on-time delivery, budget variance, quality scores
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- Written exam on project management methodology and BAS fundamentals (80% passing score)
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- Client satisfaction surveys (minimum 4.5/5.0 rating)
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- Financial performance: projects completed within 5% of budget
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- Supervisor evaluation of leadership, communication, and problem-solving
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- Peer review from field staff on coordination and support quality
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- Portfolio of successfully completed projects with lessons learned documentation
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**Key Tasks for Qualification**
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- 1. **Project Planning:** Develop a comprehensive project plan, including WBS (Work Breakdown Structure) and critical path analysis (Gantt chart).
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- 2. **Project Planning:** Define project scope and deliverables, involving all relevant stakeholders (client, engineering, field teams).
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- 3. **Financial Management:** Monitor project budget daily, tracking actual costs against budgeted costs (WIP reporting).
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- 4. **Financial Management:** Review and approve vendor invoices and subcontractor billings related to the project.
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- 5. **Communication & Client Relations:** Conduct formal project kick-off meetings with the client and internal teams.
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- 6. **Communication & Client Relations:** Manage all change order requests, creating documentation, negotiating pricing, and securing client approval before execution.
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- 7. **Execution & Closing:** Schedule and lead regular site coordination meetings with general contractors and other trades.
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- 8. **Execution & Closing:** Complete final project closeout documentation, including as-builts, warranty papers, and final payment collection.
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- 9. **Risk Management:** Identify, document, and mitigate at least two high-priority project risks (e.g., material lead times, labor shortages).
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## Foundational Training (Before Role-Specific Courses)
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1. **BAS Technical Foundations:** Abbreviated technical overview of building automation systems, major components, installation process, and commissioning. Understanding what you're managing is critical.
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2. **Construction Project Management Fundamentals:** Overview of construction phases, stakeholder management, and industry-specific challenges.
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3. **Contract Law & Change Order Management:** Understanding construction contracts, scope changes, and legal implications.
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4. **Company Project Lifecycle:** How projects flow through the organization from bid to closeout, and the PM's role at each stage.
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## Required Training Course List
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1. **Project Management Fundamentals:** WBS, Critical Path Method (CPM), and Scope Definition.
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2. **BAS Project Lifecycle & Stakeholder Management:** Navigating the construction phase from bid to handover.
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3. **Advanced Financial Controls:** Work In Progress (WIP) Reporting, Cost Tracking, and Budget Variance Analysis.
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4. **Subcontractor and Vendor Management:** Invoicing, Billing, and Payment Procedures.
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5. **Client Communication & Kick-Off Strategy:** Leading formal project initiation meetings.
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6. **Change Order Procedures:** Negotiation, Pricing, and Formal Documentation.
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7. **Site Coordination & Logistics:** Running site meetings and coordinating with General Contractors (GCs).
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8. **Project Closeout Procedures:** Creating As-Builts, Managing Warranties, and Final Payment Collection.
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9. **Project Risk Management:** Identification, Documentation, and Mitigation Strategies.
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10. **Service Fusion Project Management Module:** Complete mastery of project tracking, task management, and financial reporting within Service Fusion.
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11. **Estimating and Proposal Development:** Understanding how projects are priced and scoped (supports change order pricing).
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12. **Conflict Resolution and Team Leadership:** Managing difficult conversations, motivating teams, and problem-solving.
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13. **Client Expectation Management:** Proactive communication strategies to prevent and resolve issues.
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## Optional/Advanced Training
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- Project Management Professional (PMP) Certification
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- Certified Associate in Project Management (CAPM)
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- Manufacturer-specific project management certifications
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- Advanced construction scheduling software (MS Project, Primavera, etc.)
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- Lean construction and Six Sigma for process improvement
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- Building Information Modeling (BIM) coordination
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- LEED project management and sustainable building practices
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- Negotiation and mediation techniques
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## Cross-Training Opportunities
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- Shadow experienced PMs through complete project lifecycle
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- Attend pre-construction and estimating meetings
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- Spend time in the field with Installers and Field Specialists to understand day-to-day challenges
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- Shadow Network Specialists, Programmers, and Graphic Developers to understand technical deliverables
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- Work with Accountant on project financials and billing cycles
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- Participate in service contract negotiations to understand ongoing maintenance
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- Review Dispatch Coordinator workflows to understand project-to-service transition
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- Attend client meetings across various project phases
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## Qualification Checklist
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Before being considered fully qualified, the Project Manager must demonstrate:
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- [ ] Successfully manage 5+ projects from start to finish as lead PM
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- [ ] Complete projects within 5% of budget (over/under) for 3 consecutive projects
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- [ ] Deliver 5+ projects on or ahead of schedule
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- [ ] Achieve client satisfaction rating of 4.5/5.0 or higher across all managed projects
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- [ ] Successfully negotiate and execute 10+ change orders with full documentation
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- [ ] Coordinate with GCs and other trades across 10+ construction sites
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- [ ] Complete full closeout documentation for 5+ projects including as-builts and warranties
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- [ ] Identify and mitigate project risks, preventing at least 3 potential schedule/budget impacts
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- [ ] Pass written exam on PM methodology and BAS fundamentals (80%+)
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- [ ] Lead 20+ project coordination and client meetings effectively
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- [ ] Manage 2+ projects simultaneously without quality degradation
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- [ ] Receive positive peer reviews from field staff and subcontractors
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- [ ] Receive supervisor sign-off on all 9 key qualification tasks
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## Timeline Expectations
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**Typical Duration:** 12-18 months to full qualification
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- Months 1-3: Foundational training, shadowing experienced PMs, assisting on active projects
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- Months 4-6: Co-managing smaller projects with oversight, learning financial controls
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- Months 7-12: Lead PM on 1-2 smaller projects, building competency and confidence
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- Months 13-18: Managing multiple projects independently, pursuing optional certifications
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- Ongoing: Continuous professional development, mentoring junior PMs
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**Note:** Timeline may be shorter for candidates with prior construction PM experience, engineering background, or relevant certifications. Technical aptitude and leadership skills are critical for success.