# Relay Output Module - Quick Reference SSO

**Device Type:** Binary Output - Relay  
**Signal:** Binary ON/OFF command from controller  
**Power:** 24VAC (coil) / Contacts rated for load voltage  
**Version:** 1.0 | **Date:** Dec 2025

---

## DEVICE OVERVIEW

**Common Models:**  
- Johnson Controls VMA-1600 series, Honeywell RP/RD series, Functional Devices RIB relays, Siemens S-Series, ICM Controls

**Used For:**  
Switching pumps, fans, heat/cool stages, unit heaters, exhaust fans, boilers, chillers, electric heat

**Specifications:**
- **Coil Voltage:** 24VAC typical (sometimes 120VAC or 24VDC)
- **Contact Types:**
  * SPST (Single Pole Single Throw) - Common
  * SPDT (Single Pole Double Throw) - NO/NC/COM
  * DPDT (Double Pole Double Throw) - Two circuits
- **Contact Ratings:** 
  * Resistive loads: 20-30A typical
  * Inductive loads (motors): 1/2 to 2 HP typical
  * Pilot duty (FLA): Check amp rating on relay
- **Enclosure:** Panel mount, DIN rail, or NEMA enclosure
- **Wire Type:** 18AWG for coil, 14-12AWG for contacts (load dependent)

**Environment:** 32-140°F, 0-95% RH non-condensing (panel mount)

---

## SAFETY - PPE REQUIRED

- ☑ Safety glasses (ANSI Z87.1)
- ☑ Insulated gloves (if working on powered circuits)
- ☑ Hard hat (mechanical rooms)
- ☑ Voltage-rated tools (if working energized)

### HAZARDS
- **HIGH VOLTAGE** - Contact side may be 120VAC, 208/240VAC, or 277VAC
- **ARC FLASH** - Potential when switching high current loads
- **ROTATING EQUIPMENT** - Relay may control fans, pumps (LOCKOUT if servicing)
- **STORED ENERGY** - Capacitors in some motor circuits

### LOCKOUT/TAGOUT
- [ ] **REQUIRED for contact wiring:** Lock out power to load circuit before wiring contacts
- [ ] **NOT required for coil wiring** (if 24V control only)
- [ ] Verify zero voltage with meter before touching contacts
- [ ] For motor loads: Wait for complete stop before approaching

### ELECTRICAL CODE COMPLIANCE
- [ ] Follow NEC Article 430 for motor circuits
- [ ] Overload protection required for motor loads
- [ ] Proper wire gauge for load current
- [ ] Relay must be rated for load voltage and amperage

---

## INSTALLATION CHECKLIST

### TOOLS NEEDED
- Wire strippers (multi-gauge: 18AWG coil, 14-12AWG contacts)
- Screwdrivers (appropriate sizes)
- Multimeter (DMM) - **REQUIRED**
- Voltage tester (non-contact preferred)
- Wire nuts or terminal blocks
- Label maker
- Torque screwdriver (for high-current terminals)

### MATERIALS
- Relay (rated for application)
- Wire (appropriate gauge for load)
- Wire nuts or terminal blocks
- DIN rail or mounting hardware
- Enclosure (if not panel mount)
- Fuse or breaker (if required for protection)

### PRE-INSTALL
- [ ] **CRITICAL:** Verify relay coil voltage matches controller output (24VAC typical)
- [ ] **CRITICAL:** Verify relay contact rating ≥ load current and voltage
- [ ] For motors: Check relay rated for motor HP and voltage
- [ ] Confirm contact configuration (SPST, SPDT, DPDT) matches application
- [ ] Review wiring diagram and load specifications
- [ ] **LOCKOUT power to load circuit**

### INSTALL STEPS
1. **Mount relay:**
   - Panel mount: Secure to DIN rail or mounting holes
   - Field mount: Install in appropriate NEMA enclosure
   - Verify adequate clearance for wire bending radius
   - Leave access for service

2. **Wire relay COIL (Control Side - 24VAC):**
   - **FROM CONTROLLER:**
     * Wire 1 (hot): Controller binary output terminal (usually labeled C1, C2, etc.)
     * Wire 2 (common): Controller 24VAC common
   - **18AWG wire typical**
   - Tighten coil terminals: 7-9 in-lbs
   - Label: "AHU-1-SF" (example: AHU-1 Supply Fan)

3. **Wire relay CONTACTS (Load Side - Line Voltage):**
   - **VERIFY POWER OFF with multimeter before touching!**
   - **Wire sizing:** Per NEC for load amperage:
     * 15A load: 14AWG minimum
     * 20A load: 12AWG minimum
     * >20A load: Consult NEC Table 310.16
   - **Typical SPST wiring:**
     * Line (hot) from breaker → Relay contact (L or line side)
     * Load (motor, heater, etc.) → Relay contact (T or load side)
   * **Do NOT switch neutral** - code violation for most applications
   - **SPDT wiring (if used):**
     * COM: Common terminal (line voltage in)
     * NO: Normally Open (energized to close)
     * NC: Normally Closed (energized to open)
   - Tighten contact terminals: 12-15 in-lbs (higher current = tighter)
   - **Double-check polarity and connections before restoring power**

4. **Install overload protection** (if motor load):
   - Separate overload relay or motor starter typically required
   - Follow motor manufacturer recommendations
   - Size per motor FLA (Full Load Amperage)

5. **Label all wiring:**
   - Coil wires: Controller designation
   - Contact wires: Load identification
   - Include voltage level on contact wiring (e.g., "120VAC - AHU-1-FAN")

6. **Restore power** (after verification)

### POST-INSTALL
- [ ] Relay mounted securely
- [ ] Coil wired to controller (24VAC typical)
- [ ] Contacts wired to load (proper gauge wire)
- [ ] All terminals tight (verified with pull-test)
- [ ] Labels applied to all wiring
- [ ] Overload protection installed (motor loads)
- [ ] Power restored
- [ ] Work area cleaned
- [ ] Photos taken

---

## EXPECTED READINGS

### PRE-POWER (Power OFF to BOTH Coil and Contacts)
- **Coil Resistance:** 50-500 ohms typical (24VAC coil)
- **Contact Continuity (relay de-energized):**
  * NO contacts: Open (infinite resistance)
  * NC contacts: Closed (<1 ohm)
  * COM to NO: Open
  * COM to NC: Closed

### COIL POWER-UP (24VAC applied to coil)
- **Coil Voltage:** 24VAC ±10% (21.6-26.4V acceptable)
- **Coil Current:** 50-200mA typical (depends on relay)
- **Audible Click:** Should hear relay "click" when energized
- **Visual Indicator:** Some relays have LED when energized

### CONTACT VERIFICATION (Relay Energized)
- **Contact Continuity (relay energized):**
  * NO contacts: Closed (<1 ohm) - **THIS IS WHAT SWITCHES LOAD**
  * NC contacts: Open (infinite resistance)
  * COM to NO: Closed
  * COM to NC: Open

### LOAD SIDE VOLTAGE (Relay Energized, Power to Contacts ON)
- **Across Load:** Should measure line voltage (120V, 208V, 240V, 277V, etc.)
- **Voltage Drop Across Contacts:** <0.5V typical when closed

---

## PROOF OUT TESTS

### TEST 1: Coil Function Test (Safe - Low Voltage)
- **Do:** Command relay ON from controller
- **Expect:** 
  * Hear relay click
  * LED illuminates (if equipped)
  * Measure 24VAC at coil terminals
- **Pass If:** Relay energizes with audible click

### TEST 2: Contact Switching Test (POWER OFF TO LOAD SIDE)
- **Do:** With load power OFF, measure contact continuity
- **Command relay:** OFF → ON → OFF
- **Expect:**
  * OFF: NO contacts open, NC contacts closed
  * ON: NO contacts closed, NC contacts open
  * Hear click each time
- **Pass If:** Contacts switch properly with each command

### TEST 3: Load Operation Test (FULL SYSTEM TEST)
- **WARNING:** Load power now ON - high voltage present
- **Do:** Command relay ON from controller
- **Expect:**
  * Relay clicks
  * Load energizes (motor runs, heater energizes, etc.)
  * Measure voltage across load terminals
- **Pass If:** Load operates when relay commanded ON

### TEST 4: Load Verification (Motor Loads)
- **Do:** Observe motor startup
- **Expect:**
  * Motor starts smoothly (no excessive inrush)
  * Motor runs without overheating
  * No tripped overload relay
  * Normal operating current (measure with clamp meter)
- **Pass If:** Motor operates normally, current within FLA rating

### TEST 5: Cycling Test
- **Do:** Cycle relay ON/OFF 10 times rapidly
- **Expect:**
  * Relay responds each time
  * No sticking or hesitation
  * Load starts/stops reliably
- **Pass If:** Reliable operation through multiple cycles

### TEST 6: Controller Integration
- [ ] Relay appears in controller binary output list
- [ ] Controller can command relay ON/OFF
- [ ] Status feedback correct (if wired)
- [ ] Graphics show relay state
- [ ] Sequence operates correctly (staging, interlocks, etc.)
- [ ] No faults or errors

---

## TROUBLESHOOTING

### RELAY DOESN'T CLICK / NO COIL VOLTAGE
1. Measure voltage at controller output: Should be 24VAC when commanded ON
   - **If no voltage at controller:** Controller output failed or not programmed
2. Check coil wiring connections tight
3. Test continuity of coil wiring end-to-end: <5 ohms
4. Measure coil resistance: Should be 50-500 ohms
   - **If infinity:** Coil burned out - replace relay
5. **If voltage present but no click:** Replace relay (coil failed)

### RELAY CLICKS BUT LOAD DOESN'T RUN
1. **Measure voltage across load terminals:**
   - **If no voltage:** Contact wiring problem or power not on
2. **Check contact side power:**
   - Measure at breaker/disconnect: Should have line voltage
   - **If no voltage:** Breaker tripped or power source issue
3. **Check load wiring:**
   - Verify load connected to correct relay terminals
   - Check for loose connections
   - Test continuity through contacts when energized: <1 ohm
4. **Check overload relay** (motor loads):
   - May be tripped - reset and retest
   - May need adjustment or replacement
5. **Test load directly** (bypass relay):
   - **CAUTION:** Only if qualified for electrical work
   - Temporarily wire load directly to power
   - **If load works:** Relay contacts bad - replace relay
   - **If load doesn't work:** Load failed (motor, heater, etc.)

### RELAY STUCK ON / WON'T TURN OFF
1. **Command relay OFF** from controller
2. **Measure coil voltage:** Should be 0VAC when OFF
   - **If still has voltage:** Controller output stuck ON
3. **Listen for click:** Should click when commanded OFF
   - **If no click:** Contacts welded shut - replace relay immediately
4. **Measure across load:** Should be 0V when relay OFF
   - **If still has voltage:** Contacts stuck closed - **SAFETY HAZARD**
5. **REPLACE RELAY** if contacts won't open (fire hazard)

### RELAY CHATTERS / RAPID CLICKING
1. **Low coil voltage:**
   - Measure at relay coil: Should be 24VAC ±10%
   - **If <21V:** Voltage drop in wiring or controller issue
   - Check wire gauge adequate (18AWG minimum)
2. **Loose coil connections:**
   - Check terminals tight
3. **High contact load:**
   - Relay undersized for load
   - Measure load current with clamp meter
   - **If exceeds relay rating:** Replace with higher-rated relay
4. **Defective relay:**
   - Replace with known good relay to test

### CONTACTS BURNED / PITTED
1. **Caused by:** Switching high inrush current (motors, transformers)
2. **Indicators:**
   - Black/brown deposits on contacts
   - High resistance when closed (>1 ohm)
   - Arcing visible when switching
3. **Solutions:**
   - Replace relay
   - Add inrush current limiting (soft starter for motors)
   - Use relay with higher contact rating
   - Consider solid-state relay for frequent switching

### OVERLOAD RELAY TRIPPING (Motor Loads)
1. **NOT a relay problem** - motor or overload issue
2. Check motor current with clamp meter:
   - Compare to motor nameplate FLA
   - **If >FLA:** Motor overloaded, mechanical problem, or failing
3. Check overload relay setting:
   - Should be set to motor FLA
   - **If too low:** Nuisance tripping - adjust
4. Check for motor problems:
   - Bearing failure, seized load, phase loss
5. **If motor current normal:** Overload relay may be defective

---

## ESCALATION - COMPLETE BEFORE CALLING

### PRE-ESCALATION CHECKLIST
- [ ] Verified coil voltage at relay (24VAC when commanded ON)
- [ ] Verified line voltage at contact terminals (120V, 208V, etc.)
- [ ] Listened for relay click (audible when switching)
- [ ] Measured load current (if motor - compare to FLA)
- [ ] Checked all wiring connections tight
- [ ] Verified relay rated for load (voltage and amperage)
- [ ] Tested load directly if possible (bypass relay)
- [ ] Checked overload relay setting (motor loads)
- [ ] Taken photos of wiring and installation

### PROVIDE THIS INFO
- **Relay:** [Mfg / Model / Contact Rating / Location]
- **Load:** [Type: Motor/Heater/Fan / HP or Amperage / Voltage]
- **Coil Voltage Measured:** _____ VAC (when commanded ON)
- **Line Voltage Measured:** _____ VAC (at contact terminals)
- **Load Current Measured:** _____ A (with clamp meter)
- **Load Nameplate FLA:** _____ A (for motors)
- **Symptoms:** [No click, clicks but no load, stuck on, chatters, etc.]
- **Relay Clicks:** Yes / No
- **Overload Status:** Set / Tripped / Not applicable
- **Steps Taken:** [Troubleshooting completed]

### CONTACTS
- **Field Specialist:** [Phone]
- **Electrician:** [Phone] (if high-voltage issue)
- **Programmer:** [Phone] (if sequence/logic issue)
- **Dispatch:** [Phone]

---

## COMMON ISSUES & TIPS**Relay sizing:** Always size contacts for 125% of load current (safety margin)  
✓ **Motor loads:** Relay must be rated for "Pilot Duty" or motor HP  
✓ **Inrush current:** Motors draw 5-8× FLA on startup - relay must handle this  
✓ **Contact life:** Typical 100,000 operations, less with high current  
✓ **Coil voltage:** 24VAC most common, verify matches controller output  
✓ **Contact configuration:** SPST most common (single switch), SPDT for changeover  
✓ **Overload protection:** Separate overload relay required for motor loads (NEC)  
✓ **Wire neutral:** Never switch neutral (code violation) - only switch hot leg  
✓ **Stuck contacts:** Fire hazard - replace immediately if contacts won't open  
✓ **Contact cleaning:** Don't file contacts - replace relay if pitted/burned  
✓ **Solid-state relays:** Consider for high-cycle applications (>10,000 ops/day)  
✓ **Status feedback:** Use auxiliary contacts or current sensor for proof of operation

---

**Document ID:** SSO-RELAY-001  
**Revision:** 1.0  
**Next Review:** Dec 2026
0 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 9