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1 | # Relay Output Module - Quick Reference SSO |
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| 2 | ||||||||
| 3 | **Device Type:** Binary Output - Relay |
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| 4 | **Signal:** Binary ON/OFF command from controller |
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| 5 | **Power:** 24VAC (coil) / Contacts rated for load voltage |
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| 6 | **Version:** 1.0 | **Date:** Dec 2025 |
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| 7 | ||||||||
| 8 | --- |
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| 9 | ||||||||
| 10 | ## DEVICE OVERVIEW |
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| 11 | ||||||||
| 12 | **Common Models:** |
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| 13 | - Johnson Controls VMA-1600 series, Honeywell RP/RD series, Functional Devices RIB relays, Siemens S-Series, ICM Controls |
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| 14 | ||||||||
| 15 | **Used For:** |
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| 16 | Switching pumps, fans, heat/cool stages, unit heaters, exhaust fans, boilers, chillers, electric heat |
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| 17 | ||||||||
| 18 | **Specifications:** |
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| 19 | - **Coil Voltage:** 24VAC typical (sometimes 120VAC or 24VDC) |
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| 20 | - **Contact Types:** |
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| 21 | * SPST (Single Pole Single Throw) - Common |
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| 22 | * SPDT (Single Pole Double Throw) - NO/NC/COM |
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| 23 | * DPDT (Double Pole Double Throw) - Two circuits |
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| 24 | - **Contact Ratings:** |
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| 25 | * Resistive loads: 20-30A typical |
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| 26 | * Inductive loads (motors): 1/2 to 2 HP typical |
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| 27 | * Pilot duty (FLA): Check amp rating on relay |
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| 28 | - **Enclosure:** Panel mount, DIN rail, or NEMA enclosure |
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| 29 | - **Wire Type:** 18AWG for coil, 14-12AWG for contacts (load dependent) |
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| 30 | ||||||||
| 31 | **Environment:** 32-140°F, 0-95% RH non-condensing (panel mount) |
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| 32 | ||||||||
| 33 | --- |
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| 34 | ||||||||
| 35 | ## SAFETY - PPE REQUIRED |
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| 36 | ||||||||
| 37 | - ☑ Safety glasses (ANSI Z87.1) |
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| 38 | - ☑ Insulated gloves (if working on powered circuits) |
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| 39 | - ☑ Hard hat (mechanical rooms) |
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| 40 | - ☑ Voltage-rated tools (if working energized) |
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| 41 | ||||||||
| 42 | ### HAZARDS |
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| 43 | - ⚠ **HIGH VOLTAGE** - Contact side may be 120VAC, 208/240VAC, or 277VAC |
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| 44 | - ⚠ **ARC FLASH** - Potential when switching high current loads |
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| 45 | - ⚠ **ROTATING EQUIPMENT** - Relay may control fans, pumps (LOCKOUT if servicing) |
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| 46 | - ⚠ **STORED ENERGY** - Capacitors in some motor circuits |
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| 47 | ||||||||
| 48 | ### LOCKOUT/TAGOUT |
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| 49 | - [ ] **REQUIRED for contact wiring:** Lock out power to load circuit before wiring contacts |
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| 50 | - [ ] **NOT required for coil wiring** (if 24V control only) |
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| 51 | - [ ] Verify zero voltage with meter before touching contacts |
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| 52 | - [ ] For motor loads: Wait for complete stop before approaching |
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| 53 | ||||||||
| 54 | ### ELECTRICAL CODE COMPLIANCE |
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| 55 | - [ ] Follow NEC Article 430 for motor circuits |
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| 56 | - [ ] Overload protection required for motor loads |
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| 57 | - [ ] Proper wire gauge for load current |
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| 58 | - [ ] Relay must be rated for load voltage and amperage |
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| 59 | ||||||||
| 60 | --- |
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| 61 | ||||||||
| 62 | ## INSTALLATION CHECKLIST |
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| 63 | ||||||||
| 64 | ### TOOLS NEEDED |
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| 65 | - Wire strippers (multi-gauge: 18AWG coil, 14-12AWG contacts) |
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| 66 | - Screwdrivers (appropriate sizes) |
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| 67 | - Multimeter (DMM) - **REQUIRED** |
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| 68 | - Voltage tester (non-contact preferred) |
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| 69 | - Wire nuts or terminal blocks |
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| 70 | - Label maker |
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| 71 | - Torque screwdriver (for high-current terminals) |
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| 72 | ||||||||
| 73 | ### MATERIALS |
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| 74 | - Relay (rated for application) |
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| 75 | - Wire (appropriate gauge for load) |
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| 76 | - Wire nuts or terminal blocks |
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| 77 | - DIN rail or mounting hardware |
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| 78 | - Enclosure (if not panel mount) |
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| 79 | - Fuse or breaker (if required for protection) |
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| 80 | ||||||||
| 81 | ### PRE-INSTALL |
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| 82 | - [ ] **CRITICAL:** Verify relay coil voltage matches controller output (24VAC typical) |
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| 83 | - [ ] **CRITICAL:** Verify relay contact rating ≥ load current and voltage |
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| 84 | - [ ] For motors: Check relay rated for motor HP and voltage |
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| 85 | - [ ] Confirm contact configuration (SPST, SPDT, DPDT) matches application |
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| 86 | - [ ] Review wiring diagram and load specifications |
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| 87 | - [ ] **LOCKOUT power to load circuit** |
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| 88 | ||||||||
| 89 | ### INSTALL STEPS |
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| 90 | 1. **Mount relay:** |
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| 91 | - Panel mount: Secure to DIN rail or mounting holes |
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| 92 | - Field mount: Install in appropriate NEMA enclosure |
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| 93 | - Verify adequate clearance for wire bending radius |
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| 94 | - Leave access for service |
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| 95 | ||||||||
| 96 | 2. **Wire relay COIL (Control Side - 24VAC):** |
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| 97 | - **FROM CONTROLLER:** |
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| 98 | * Wire 1 (hot): Controller binary output terminal (usually labeled C1, C2, etc.) |
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| 99 | * Wire 2 (common): Controller 24VAC common |
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| 100 | - **18AWG wire typical** |
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| 101 | - Tighten coil terminals: 7-9 in-lbs |
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| 102 | - Label: "AHU-1-SF" (example: AHU-1 Supply Fan) |
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| 103 | ||||||||
| 104 | 3. **Wire relay CONTACTS (Load Side - Line Voltage):** |
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| 105 | - **VERIFY POWER OFF with multimeter before touching!** |
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| 106 | - **Wire sizing:** Per NEC for load amperage: |
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| 107 | * 15A load: 14AWG minimum |
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| 108 | * 20A load: 12AWG minimum |
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| 109 | * >20A load: Consult NEC Table 310.16 |
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| 110 | - **Typical SPST wiring:** |
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| 111 | * Line (hot) from breaker → Relay contact (L or line side) |
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| 112 | * Load (motor, heater, etc.) → Relay contact (T or load side) |
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| 113 | * **Do NOT switch neutral** - code violation for most applications |
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| 114 | - **SPDT wiring (if used):** |
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| 115 | * COM: Common terminal (line voltage in) |
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| 116 | * NO: Normally Open (energized to close) |
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| 117 | * NC: Normally Closed (energized to open) |
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| 118 | - Tighten contact terminals: 12-15 in-lbs (higher current = tighter) |
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| 119 | - **Double-check polarity and connections before restoring power** |
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| 120 | ||||||||
| 121 | 4. **Install overload protection** (if motor load): |
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| 122 | - Separate overload relay or motor starter typically required |
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| 123 | - Follow motor manufacturer recommendations |
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| 124 | - Size per motor FLA (Full Load Amperage) |
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| 125 | ||||||||
| 126 | 5. **Label all wiring:** |
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| 127 | - Coil wires: Controller designation |
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| 128 | - Contact wires: Load identification |
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| 129 | - Include voltage level on contact wiring (e.g., "120VAC - AHU-1-FAN") |
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| 130 | ||||||||
| 131 | 6. **Restore power** (after verification) |
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| 132 | ||||||||
| 133 | ### POST-INSTALL |
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| 134 | - [ ] Relay mounted securely |
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| 135 | - [ ] Coil wired to controller (24VAC typical) |
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| 136 | - [ ] Contacts wired to load (proper gauge wire) |
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| 137 | - [ ] All terminals tight (verified with pull-test) |
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| 138 | - [ ] Labels applied to all wiring |
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| 139 | - [ ] Overload protection installed (motor loads) |
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| 140 | - [ ] Power restored |
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| 141 | - [ ] Work area cleaned |
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| 142 | - [ ] Photos taken |
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| 143 | ||||||||
| 144 | --- |
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| 145 | ||||||||
| 146 | ## EXPECTED READINGS |
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| 147 | ||||||||
| 148 | ### PRE-POWER (Power OFF to BOTH Coil and Contacts) |
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| 149 | - **Coil Resistance:** 50-500 ohms typical (24VAC coil) |
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| 150 | - **Contact Continuity (relay de-energized):** |
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| 151 | * NO contacts: Open (infinite resistance) |
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| 152 | * NC contacts: Closed (<1 ohm) |
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| 153 | * COM to NO: Open |
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| 154 | * COM to NC: Closed |
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| 155 | ||||||||
| 156 | ### COIL POWER-UP (24VAC applied to coil) |
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| 157 | - **Coil Voltage:** 24VAC ±10% (21.6-26.4V acceptable) |
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| 158 | - **Coil Current:** 50-200mA typical (depends on relay) |
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| 159 | - **Audible Click:** Should hear relay "click" when energized |
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| 160 | - **Visual Indicator:** Some relays have LED when energized |
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| 161 | ||||||||
| 162 | ### CONTACT VERIFICATION (Relay Energized) |
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| 163 | - **Contact Continuity (relay energized):** |
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| 164 | * NO contacts: Closed (<1 ohm) - **THIS IS WHAT SWITCHES LOAD** |
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| 165 | * NC contacts: Open (infinite resistance) |
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| 166 | * COM to NO: Closed |
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| 167 | * COM to NC: Open |
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| 168 | ||||||||
| 169 | ### LOAD SIDE VOLTAGE (Relay Energized, Power to Contacts ON) |
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| 170 | - **Across Load:** Should measure line voltage (120V, 208V, 240V, 277V, etc.) |
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| 171 | - **Voltage Drop Across Contacts:** <0.5V typical when closed |
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| 172 | ||||||||
| 173 | --- |
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| 174 | ||||||||
| 175 | ## PROOF OUT TESTS |
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| 176 | ||||||||
| 177 | ### TEST 1: Coil Function Test (Safe - Low Voltage) |
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| 178 | - **Do:** Command relay ON from controller |
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| 179 | - **Expect:** |
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| 180 | * Hear relay click |
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| 181 | * LED illuminates (if equipped) |
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| 182 | * Measure 24VAC at coil terminals |
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| 183 | - **Pass If:** Relay energizes with audible click |
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| 184 | ||||||||
| 185 | ### TEST 2: Contact Switching Test (POWER OFF TO LOAD SIDE) |
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| 186 | - **Do:** With load power OFF, measure contact continuity |
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| 187 | - **Command relay:** OFF → ON → OFF |
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| 188 | - **Expect:** |
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| 189 | * OFF: NO contacts open, NC contacts closed |
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| 190 | * ON: NO contacts closed, NC contacts open |
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| 191 | * Hear click each time |
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| 192 | - **Pass If:** Contacts switch properly with each command |
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| 193 | ||||||||
| 194 | ### TEST 3: Load Operation Test (FULL SYSTEM TEST) |
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| 195 | - **WARNING:** Load power now ON - high voltage present |
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| 196 | - **Do:** Command relay ON from controller |
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| 197 | - **Expect:** |
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| 198 | * Relay clicks |
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| 199 | * Load energizes (motor runs, heater energizes, etc.) |
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| 200 | * Measure voltage across load terminals |
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| 201 | - **Pass If:** Load operates when relay commanded ON |
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| 202 | ||||||||
| 203 | ### TEST 4: Load Verification (Motor Loads) |
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| 204 | - **Do:** Observe motor startup |
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| 205 | - **Expect:** |
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| 206 | * Motor starts smoothly (no excessive inrush) |
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| 207 | * Motor runs without overheating |
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| 208 | * No tripped overload relay |
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| 209 | * Normal operating current (measure with clamp meter) |
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| 210 | - **Pass If:** Motor operates normally, current within FLA rating |
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| 211 | ||||||||
| 212 | ### TEST 5: Cycling Test |
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| 213 | - **Do:** Cycle relay ON/OFF 10 times rapidly |
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| 214 | - **Expect:** |
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| 215 | * Relay responds each time |
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| 216 | * No sticking or hesitation |
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| 217 | * Load starts/stops reliably |
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| 218 | - **Pass If:** Reliable operation through multiple cycles |
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| 219 | ||||||||
| 220 | ### TEST 6: Controller Integration |
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| 221 | - [ ] Relay appears in controller binary output list |
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| 222 | - [ ] Controller can command relay ON/OFF |
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| 223 | - [ ] Status feedback correct (if wired) |
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| 224 | - [ ] Graphics show relay state |
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| 225 | - [ ] Sequence operates correctly (staging, interlocks, etc.) |
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| 226 | - [ ] No faults or errors |
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| 227 | ||||||||
| 228 | --- |
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| 229 | ||||||||
| 230 | ## TROUBLESHOOTING |
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| 231 | ||||||||
| 232 | ### RELAY DOESN'T CLICK / NO COIL VOLTAGE |
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| 233 | 1. Measure voltage at controller output: Should be 24VAC when commanded ON |
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| 234 | - **If no voltage at controller:** Controller output failed or not programmed |
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| 235 | 2. Check coil wiring connections tight |
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| 236 | 3. Test continuity of coil wiring end-to-end: <5 ohms |
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| 237 | 4. Measure coil resistance: Should be 50-500 ohms |
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| 238 | - **If infinity:** Coil burned out - replace relay |
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| 239 | 5. **If voltage present but no click:** Replace relay (coil failed) |
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| 240 | ||||||||
| 241 | ### RELAY CLICKS BUT LOAD DOESN'T RUN |
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| 242 | 1. **Measure voltage across load terminals:** |
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| 243 | - **If no voltage:** Contact wiring problem or power not on |
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| 244 | 2. **Check contact side power:** |
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| 245 | - Measure at breaker/disconnect: Should have line voltage |
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| 246 | - **If no voltage:** Breaker tripped or power source issue |
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| 247 | 3. **Check load wiring:** |
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| 248 | - Verify load connected to correct relay terminals |
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| 249 | - Check for loose connections |
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| 250 | - Test continuity through contacts when energized: <1 ohm |
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| 251 | 4. **Check overload relay** (motor loads): |
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| 252 | - May be tripped - reset and retest |
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| 253 | - May need adjustment or replacement |
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| 254 | 5. **Test load directly** (bypass relay): |
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| 255 | - **CAUTION:** Only if qualified for electrical work |
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| 256 | - Temporarily wire load directly to power |
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| 257 | - **If load works:** Relay contacts bad - replace relay |
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| 258 | - **If load doesn't work:** Load failed (motor, heater, etc.) |
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| 259 | ||||||||
| 260 | ### RELAY STUCK ON / WON'T TURN OFF |
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| 261 | 1. **Command relay OFF** from controller |
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| 262 | 2. **Measure coil voltage:** Should be 0VAC when OFF |
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| 263 | - **If still has voltage:** Controller output stuck ON |
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| 264 | 3. **Listen for click:** Should click when commanded OFF |
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| 265 | - **If no click:** Contacts welded shut - replace relay immediately |
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| 266 | 4. **Measure across load:** Should be 0V when relay OFF |
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| 267 | - **If still has voltage:** Contacts stuck closed - **SAFETY HAZARD** |
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| 268 | 5. **REPLACE RELAY** if contacts won't open (fire hazard) |
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| 269 | ||||||||
| 270 | ### RELAY CHATTERS / RAPID CLICKING |
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| 271 | 1. **Low coil voltage:** |
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| 272 | - Measure at relay coil: Should be 24VAC ±10% |
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| 273 | - **If <21V:** Voltage drop in wiring or controller issue |
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| 274 | - Check wire gauge adequate (18AWG minimum) |
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| 275 | 2. **Loose coil connections:** |
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| 276 | - Check terminals tight |
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| 277 | 3. **High contact load:** |
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| 278 | - Relay undersized for load |
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| 279 | - Measure load current with clamp meter |
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| 280 | - **If exceeds relay rating:** Replace with higher-rated relay |
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| 281 | 4. **Defective relay:** |
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| 282 | - Replace with known good relay to test |
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| 283 | ||||||||
| 284 | ### CONTACTS BURNED / PITTED |
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| 285 | 1. **Caused by:** Switching high inrush current (motors, transformers) |
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| 286 | 2. **Indicators:** |
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| 287 | - Black/brown deposits on contacts |
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| 288 | - High resistance when closed (>1 ohm) |
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| 289 | - Arcing visible when switching |
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| 290 | 3. **Solutions:** |
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| 291 | - Replace relay |
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| 292 | - Add inrush current limiting (soft starter for motors) |
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| 293 | - Use relay with higher contact rating |
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| 294 | - Consider solid-state relay for frequent switching |
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| 295 | ||||||||
| 296 | ### OVERLOAD RELAY TRIPPING (Motor Loads) |
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| 297 | 1. **NOT a relay problem** - motor or overload issue |
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| 298 | 2. Check motor current with clamp meter: |
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| 299 | - Compare to motor nameplate FLA |
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| 300 | - **If >FLA:** Motor overloaded, mechanical problem, or failing |
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| 301 | 3. Check overload relay setting: |
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| 302 | - Should be set to motor FLA |
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| 303 | - **If too low:** Nuisance tripping - adjust |
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| 304 | 4. Check for motor problems: |
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| 305 | - Bearing failure, seized load, phase loss |
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| 306 | 5. **If motor current normal:** Overload relay may be defective |
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| 307 | ||||||||
| 308 | --- |
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| 309 | ||||||||
| 310 | ## ESCALATION - COMPLETE BEFORE CALLING |
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| 311 | ||||||||
| 312 | ### PRE-ESCALATION CHECKLIST |
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| 313 | - [ ] Verified coil voltage at relay (24VAC when commanded ON) |
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| 314 | - [ ] Verified line voltage at contact terminals (120V, 208V, etc.) |
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| 315 | - [ ] Listened for relay click (audible when switching) |
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| 316 | - [ ] Measured load current (if motor - compare to FLA) |
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| 317 | - [ ] Checked all wiring connections tight |
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| 318 | - [ ] Verified relay rated for load (voltage and amperage) |
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| 319 | - [ ] Tested load directly if possible (bypass relay) |
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| 320 | - [ ] Checked overload relay setting (motor loads) |
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| 321 | - [ ] Taken photos of wiring and installation |
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| 322 | ||||||||
| 323 | ### PROVIDE THIS INFO |
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| 324 | - **Relay:** [Mfg / Model / Contact Rating / Location] |
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| 325 | - **Load:** [Type: Motor/Heater/Fan / HP or Amperage / Voltage] |
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| 326 | - **Coil Voltage Measured:** _____ VAC (when commanded ON) |
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| 327 | - **Line Voltage Measured:** _____ VAC (at contact terminals) |
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| 328 | - **Load Current Measured:** _____ A (with clamp meter) |
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| 329 | - **Load Nameplate FLA:** _____ A (for motors) |
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| 330 | - **Symptoms:** [No click, clicks but no load, stuck on, chatters, etc.] |
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| 331 | - **Relay Clicks:** Yes / No |
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| 332 | - **Overload Status:** Set / Tripped / Not applicable |
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| 333 | - **Steps Taken:** [Troubleshooting completed] |
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| 334 | ||||||||
| 335 | ### CONTACTS |
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| 336 | - **Field Specialist:** [Phone] |
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| 337 | - **Electrician:** [Phone] (if high-voltage issue) |
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| 338 | - **Programmer:** [Phone] (if sequence/logic issue) |
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| 339 | - **Dispatch:** [Phone] |
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| 340 | ||||||||
| 341 | --- |
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| 342 | ||||||||
| 343 | ## COMMON ISSUES & TIPS |
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| 344 | ||||||||
| 345 | ✓ **Relay sizing:** Always size contacts for 125% of load current (safety margin) |
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| 346 | ✓ **Motor loads:** Relay must be rated for "Pilot Duty" or motor HP |
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| 347 | ✓ **Inrush current:** Motors draw 5-8× FLA on startup - relay must handle this |
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| 348 | ✓ **Contact life:** Typical 100,000 operations, less with high current |
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| 349 | ✓ **Coil voltage:** 24VAC most common, verify matches controller output |
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| 350 | ✓ **Contact configuration:** SPST most common (single switch), SPDT for changeover |
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| 351 | ✓ **Overload protection:** Separate overload relay required for motor loads (NEC) |
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| 352 | ✓ **Wire neutral:** Never switch neutral (code violation) - only switch hot leg |
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| 353 | ✓ **Stuck contacts:** Fire hazard - replace immediately if contacts won't open |
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| 354 | ✓ **Contact cleaning:** Don't file contacts - replace relay if pitted/burned |
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| 355 | ✓ **Solid-state relays:** Consider for high-cycle applications (>10,000 ops/day) |
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| 356 | ✓ **Status feedback:** Use auxiliary contacts or current sensor for proof of operation |
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| 357 | ||||||||
| 358 | --- |
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| 359 | ||||||||
| 360 | **Document ID:** SSO-RELAY-001 |
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| 361 | **Revision:** 1.0 |
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| 362 | **Next Review:** Dec 2026 |
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