Administrative and Tools

Akcel Systems Inc. provides the tools and administrative systems necessary for our team to perform their jobs effectively. Proper use and care of these resources are the responsibility of every employee.

Time Tracking (Service Fusion)

Service Fusion is our system of record for all labor time. Accurate time tracking is essential for project costing, service billing, and payroll.

• Daily Requirements:
  • Every field visit must be logged in real-time.
  • Start and end times must be recorded by updating job status (Started → Completed).
  • Drive time is automatically tracked between “On the Way” and “On Site” status changes.
• Non-Productive Time: Any time not directly related to a project or service call (training, shop time, vehicle maintenance) must be logged according to company standards.
• Accuracy: Time entries must match actual work performed. Misrepresenting time is a serious violation of company policy.

Vehicle and Tool Procedures

• Company Vehicles: If you are assigned a company vehicle, you are responsible for its safe operation and routine maintenance. Follow all traffic laws and maintain a clean vehicle.
• Tool Sign-Out: Essential hand tools and specialized test equipment (Air Hood, network testers) are issued by the Warehouse Manager. All equipment must be signed out and returned in good working condition.
• Maintenance: Inspect your tools regularly. Report any damaged or malfunctioning equipment to the Warehouse Manager or your supervisor immediately. Do not use damaged tools.
• Inventory: You are responsible for the inventory of parts and materials on your vehicle. Log all items used in Service Fusion to ensure accurate stock levels.

Payroll and Benefits (Overview)

Akcel Systems Inc. offers competitive compensation and benefits designed to support our team members and their families.

• Payroll: Employees are paid [Weekly/Bi-weekly] through [Direct Deposit/Check].
• Benefits: Eligible employees may receive benefits including:
  • Health, dental, and vision insurance.
  • Retirement savings plan (401k).
  • Paid time off (PTO) and holidays:
    • 14 sick days per year.
    • 30 days of vacation per year.
  • Continuing education reimbursement (as approved by management).
• Questions: Please contact the Accountant or Human Resources for specific questions regarding your payroll or benefits package.

Reporting and Documentation

• Daily Field Reports (DFRs): Required for every installation task. DFRs must include work performed, materials used, and any site issues or safety concerns.
• Completion Notes: Comprehensive completion notes are required for every service call before the ticket can be closed.
• Expense Reporting: All out-of-pocket expenses (parking, tolls, supplies) must be logged in Service Fusion with digital copies of receipts attached.

---

Note: For more information on specific administrative procedures, please refer to the Accountant or Project Manager for your current project.